Telnyx incident

Wireless Roaming - Diameter Connectivity Degradation

Critical Resolved View vendor source →

Telnyx experienced a critical incident on March 15, 2026 affecting Programmable Wireless, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 15, 2026, 02:00 PM UTC
Resolved
Mar 15, 2026, 03:42 PM UTC
Duration
1h 41m
Detected by Pingoru
Mar 15, 2026, 02:00 PM UTC

Affected components

Programmable Wireless

Update timeline

  1. investigating Mar 15, 2026, 02:00 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 15, 2026, 02:09 PM UTC

    We are currently investigating this issue. European roaming services are fully impacted, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 in the US is experiencing intermittent failures.

  3. investigating Mar 15, 2026, 02:10 PM UTC

    We are currently investigating this issue. Roaming services are fully impacted across Europe, Canada, Latin America, and Asia, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 retains partial service in the US only.

  4. identified Mar 15, 2026, 03:14 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 15, 2026, 03:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 15, 2026, 03:42 PM UTC

    This incident has been resolved.