Telnyx incident

Issues affecting call audio quality

Major Resolved

Telnyx experienced a major incident on September 10, 2026, lasting 9h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 04:00 PM UTC
Resolved
Sep 11, 2026, 01:43 AM UTC
Duration
9h 42m
Detected by Pingoru
Sep 10, 2026, 04:00 PM UTC

Update timeline

  1. investigating Sep 10, 2026, 04:00 PM UTC

    Our engineers are currently investigating an issue which is causing one-way/degraded audio on inbound and outbound calls.

  2. resolved Sep 11, 2026, 01:43 AM UTC

    This issue is now resolved.

  3. monitoring Sep 11, 2026, 04:04 AM UTC

    This issue was resolved today at 16.05 UTC and we’re now monitoring

  4. resolved Sep 11, 2026, 04:20 AM UTC

    This issue is now resolved.