TeletopiaSMS incident

ICE/Norway - Missing delivery reports and unusual high rate of delivery errors

Resolved after 3 hours 20 minutes, affecting SMS Gateway, on May 8, 2026.

investigating May 08, 2026, 07:44 AM UTC

We are seeing a lot of missing delivery reports and unusual number of failed deliveries of MT messages sent to ICE/Norway. Our tests show that even if delivery reports are missing, messages are being delivered.

Started: May 08, 2026, 07:44 AM UTC
Resolved: May 08, 2026, 11:04 AM UTC
Duration: 3h 20m
Detected by Pingoru: May 08, 2026, 07:44 AM UTC

Affected components

SMS Gateway

Update timeline

investigating May 08, 2026, 07:44 AM UTC

We are seeing a lot of missing delivery reports and unusual number of failed deliveries of MT messages sent to ICE/Norway. Our tests show that even if delivery reports are missing, messages are being delivered.

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