TeletopiaSMS incident

ICE/Norway - Missing delivery reports and unusual high rate of delivery errors

Major Resolved View vendor source →

TeletopiaSMS experienced a major incident on May 8, 2026 affecting SMS Gateway, lasting 3h 20m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:44 AM UTC
Resolved
May 08, 2026, 11:04 AM UTC
Duration
3h 20m
Detected by Pingoru
May 08, 2026, 07:44 AM UTC

Affected components

SMS Gateway

Update timeline

  1. investigating May 08, 2026, 07:44 AM UTC

    We are seeing a lot of missing delivery reports and unusual number of failed deliveries of MT messages sent to ICE/Norway. Our tests show that even if delivery reports are missing, messages are being delivered.