TeleSign incident

Operator Alert - Saudi Arabia (SA) - Virgin KSA (420/05)

Major Resolved View vendor source →
Started
Mar 29, 2026, 10:12 PM UTC
Resolved
Mar 30, 2026, 01:00 AM UTC
Duration
2h 48m
Detected by Pingoru
Mar 29, 2026, 10:12 PM UTC

Affected components

Saudi Arabia

Update timeline

  1. investigating Mar 29, 2026, 10:12 PM UTC

    Start Time: 15:10 PT - 03/29/26 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01150547

  2. resolved Mar 30, 2026, 01:00 AM UTC

    Start Time: 15:10 PT - 03/29/26 End Time: 17:19 PT - 03/29/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01150547

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