TeleSign incident

Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05)

TeleSign experienced a notice incident on March 31, 2026 affecting EMEA - All countries, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started: Mar 31, 2026, 09:26 PM UTC
Resolved: Mar 31, 2026, 11:04 PM UTC
Duration: 1h 37m
Detected by Pingoru: Mar 31, 2026, 09:26 PM UTC

Affected components

EMEA - All countries

Update timeline

investigating Mar 31, 2026, 09:26 PM UTC

Start Time: 02:20 PM PST - 03/31/26 End Time: Ongoing We received notification that Mobilna Srpske m:tel (218/05) from Bosnia and Herzegovina (BA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01151723
resolved Mar 31, 2026, 11:04 PM UTC

Start Time: 02:20 PM PST - 03/31/26 End Time: 03:23 PM PST - 03/31/26 We received notification that the network issues previously reported by Mobilna Srpske m:tel (218/05) from Bosnia and Herzegovina (BA) have been resolved. Mobilna Srpske m:tel (218/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01151723