TeleSign incident

Service disruption for phone ID Phone ID - Live - United Kingdom (GB)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on April 2, 2026 affecting United Kingdom, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 08:41 AM UTC
Resolved
Apr 02, 2026, 11:32 AM UTC
Duration
2h 50m
Detected by Pingoru
Apr 02, 2026, 08:41 AM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Apr 02, 2026, 08:41 AM UTC

    We have received notification that services for Phone ID - Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution.

  2. monitoring Apr 02, 2026, 09:53 AM UTC

    The previously reported issue is no longer present. We are actively monitoring the situation to confirm continued normal operation.

  3. resolved Apr 02, 2026, 11:32 AM UTC

    04/02/2026 START: 01:14 AM PDT END: 01:30 AM PDT We are pleased to confirm that the issues affecting Phone ID – Live – United Kingdom have been fully resolved. All services are now operating normally, and users should experience uninterrupted functionality. We appreciate your patience while we worked to restore service.