Teleport incident

Sign Up Disruption

Resolved after 52 minutes, on April 20, 2023.

resolved Apr 20, 2023, 10:27 PM UTC

Around 20:45 UTC platform changes were deployed that caused increased load and latency on our backend database. During this time, only new account sign ups would have been impacted. At 21:22 UTC we have confirmed that sign ups have recovered.

Started
Apr 20, 2023, 08:30 PM UTC
Resolved
Apr 20, 2023, 09:22 PM UTC
Duration
52m
Detected by Pingoru
Apr 20, 2023, 08:30 PM UTC

Update timeline

  1. resolved Apr 20, 2023, 10:27 PM UTC

    Around 20:45 UTC platform changes were deployed that caused increased load and latency on our backend database. During this time, only new account sign ups would have been impacted. At 21:22 UTC we have confirmed that sign ups have recovered.

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