Teleport incident

Connectivity issues for new Teleport Could instances for several minutes after creation

Resolved after 3 hours 19 minutes, affecting Cloud Signups, on April 23, 2024.

identified Apr 23, 2024, 05:05 PM UTC

Due to a change deployed on Friday, April 19, newly created Teleport Cloud instances experience a lack of connectivity for 1-3 minutes after they are created. The root cause has been identified and we are currently working on a fix. No other systems are impacted. Workaround: wait until connectivity is available to start using new instances.

Started
Apr 23, 2024, 05:05 PM UTC
Resolved
Apr 23, 2024, 08:24 PM UTC
Duration
3h 19m
Detected by Pingoru
Apr 23, 2024, 05:05 PM UTC

Affected components

Cloud Signups

Update timeline

  1. identified Apr 23, 2024, 05:05 PM UTC

    Due to a change deployed on Friday, April 19, newly created Teleport Cloud instances experience a lack of connectivity for 1-3 minutes after they are created. The root cause has been identified and we are currently working on a fix. No other systems are impacted. Workaround: wait until connectivity is available to start using new instances.

  2. resolved Apr 23, 2024, 08:24 PM UTC

    This incident has been resolved.

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