Resolved after 17 minutes, on October 31, 2024.
The fix has been deployed, we've confirmed that the latency should no longer be occurring.
Update timeline
- identified Oct 31, 2024, 02:31 PM UTC
We are aware of an issue causing slowness in Cloud's API, impacting deployment of new tenants, billing dashboard access, downloads, and other services. Our team has identified the cause and is actively releasing a fix.
- resolved Oct 31, 2024, 02:49 PM UTC
The fix has been deployed, we've confirmed that the latency should no longer be occurring.
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