Teleport incident

Access Graph

Resolved after 19 hours 9 minutes, affecting Cloud Service, on December 19, 2024.

monitoring Dec 19, 2024, 03:51 PM UTC

The fix will be progressively rolled out alongside the current 16.4.11 upgrade. We will continue to monitor until the rollout is complete.

Started
Dec 19, 2024, 01:10 PM UTC
Resolved
Dec 20, 2024, 08:19 AM UTC
Duration
19h 9m
Detected by Pingoru
Dec 19, 2024, 01:10 PM UTC

Affected components

Cloud Service

Update timeline

  1. identified Dec 19, 2024, 01:10 PM UTC

    The Access Graph page in Teleport clusters might not load for some customers. An issue has been identified and we are working on a fix.

  2. monitoring Dec 19, 2024, 03:51 PM UTC

    The fix will be progressively rolled out alongside the current 16.4.11 upgrade. We will continue to monitor until the rollout is complete.

  3. resolved Dec 20, 2024, 08:19 AM UTC

    This incident has been resolved.

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