Teleport incident

Automatic Agent Updates for v17

Resolved after 5 hours 50 minutes, affecting Cloud Service, on January 22, 2025.

identified Jan 22, 2025, 08:11 PM UTC

We've been notified that new v17 agents may fail to start or upgrade due to the v17 version not being found. We've identified the problem and are working on deploying the fix.

Started
Jan 22, 2025, 08:11 PM UTC
Resolved
Jan 23, 2025, 02:01 AM UTC
Duration
5h 50m
Detected by Pingoru
Jan 22, 2025, 08:11 PM UTC

Affected components

Cloud Service

Update timeline

  1. identified Jan 22, 2025, 08:11 PM UTC

    We've been notified that new v17 agents may fail to start or upgrade due to the v17 version not being found. We've identified the problem and are working on deploying the fix.

  2. resolved Jan 23, 2025, 02:01 AM UTC

    A fix has been deployed and we will continue to monitor the remediation.

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