Teleport incident

Email Validation

Resolved after 2 hours 5 minutes, affecting Cloud Service and Cloud Signups, on May 14, 2025.

identified May 14, 2025, 08:35 PM UTC

Teleport Cloud's email validation service provider is experiencing intermittent API errors. This impacts cloud trial signups and managing contacts in Teleport clusters.

Started
May 14, 2025, 08:35 PM UTC
Resolved
May 14, 2025, 10:40 PM UTC
Duration
2h 5m
Detected by Pingoru
May 14, 2025, 08:35 PM UTC

Affected components

Cloud ServiceCloud Signups

Update timeline

  1. identified May 14, 2025, 08:35 PM UTC

    Teleport Cloud's email validation service provider is experiencing intermittent API errors. This impacts cloud trial signups and managing contacts in Teleport clusters.

  2. resolved May 14, 2025, 10:40 PM UTC

    This incident has been resolved.

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