Resolved after 1 hour 25 minutes, affecting Cloud Service, on September 24, 2025.
Cloud tenants previously running 18.2.1 or 18.2.2 have been rolled back to 18.2.0.
Affected components
Cloud Service
Update timeline
- investigating Sep 24, 2025, 06:23 PM UTC
Some Cloud tenants upgraded to v18.2.1 on 9/24 at 16 UTC are unable to access resources via SSH. Rollback to v18.2.0 is in progress.
- identified Sep 24, 2025, 06:24 PM UTC
Rollsback to v18.2.0 is progressing.
- resolved Sep 24, 2025, 07:48 PM UTC
Cloud tenants previously running 18.2.1 or 18.2.2 have been rolled back to 18.2.0.
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