Telenor CDN incident

Unstable and missing values in realtime statistics.

Resolved after 1 day 4 hours, affecting Statistics (realtime), on August 17, 2023.

monitoring Aug 18, 2023, 01:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 17, 2023, 09:55 AM UTC
Resolved
Aug 18, 2023, 02:19 PM UTC
Duration
1d 4h
Detected by Pingoru
Aug 17, 2023, 09:55 AM UTC

Affected components

Statistics (realtime)

Update timeline

  1. investigating Aug 17, 2023, 09:55 AM UTC

    Some customers experience disturbances in the statistics graphs in the Portal and corresponding API methods.

  2. identified Aug 18, 2023, 11:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 18, 2023, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2023, 02:19 PM UTC

    This incident has been resolved.

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