Telenor CDN incident

Backend issue in statistics system

Resolved after 5 hours 30 minutes, affecting Statistics (log based) and Statistics (realtime), on October 17, 2024.

identified Oct 17, 2024, 10:15 PM UTC

We are experiencing issues in the backend for the statistics system, and it's causing stale and/or unavailable values for both realtime and logbased statistics in the customer portal.

Started
Oct 17, 2024, 06:00 PM UTC
Resolved
Oct 17, 2024, 11:30 PM UTC
Duration
5h 30m
Detected by Pingoru
Oct 17, 2024, 06:00 PM UTC

Affected components

Statistics (log based)Statistics (realtime)

Update timeline

  1. identified Oct 17, 2024, 10:15 PM UTC

    We are experiencing issues in the backend for the statistics system, and it's causing stale and/or unavailable values for both realtime and logbased statistics in the customer portal.

  2. resolved Oct 18, 2024, 07:29 AM UTC

    This incident has been resolved.

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