Tekion incident

Tekion ARC Application Slowness - Appointment Screen

Minor Resolved View vendor source →

Tekion experienced a minor incident on August 18, 2025 affecting Accounting and Parts and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 01:49 PM UTC
Resolved
Aug 18, 2025, 02:08 PM UTC
Duration
18m
Detected by Pingoru
Aug 18, 2025, 01:49 PM UTC

Affected components

AccountingPartsRetailServiceCoreAnalyticsCRMPayrollIntegrations

Update timeline

  1. investigating Aug 18, 2025, 01:49 PM UTC

    Tekion is Investigating an issue impacting the Appointment Screen in ARC Service applications, resulting in some latency and slowness concerns. The Tekion Engineering team is actively working to fully address the issue and resolution. We will provide an update as more information is available.

  2. resolved Aug 18, 2025, 02:08 PM UTC

    The issue impacting the Appointment Screen in ARC applications resulting in some latency and slowness concerns has been Resolved. If you experience any additional related issues please contact Tekion Support. Thank you for your patience and understanding.