Elevated API Errors
Timeline · 1 update
- resolved Aug 25, 2026, 08:29 AM UTC
We are currently investigating this issue.
TechWolf Outage History
TechWolf is up right nowTechWolf had 7 outages in the last 2 years totaling 21h 49m of downtime — averaging 0.3 incidents per month.
There were 7 TechWolf outages since August 21, 2025 totaling 21h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.
TechWolf Console authentication issues
Affected: Console - EUConsole - US
Timeline · 5 updates
- investigating Mar 06, 2026, 07:58 AM UTC
We are currently investigating the issue.
- identified Mar 06, 2026, 08:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 06, 2026, 09:15 AM UTC
A fix has been applied and we are in monitoring mode. If you still encounter authentication issues, click on the "logging in" link in the error message.
- monitoring Mar 06, 2026, 09:15 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2026, 10:28 AM UTC
This incident has been resolved.
US SEAPI requests fail with 401 Unauthorized
Affected: Console - USSkill Engine API - USEvaluation Tool - USSkill Assistant - USIntegrations - US
Timeline · 3 updates
- investigating Nov 18, 2025, 03:27 PM UTC
All requests to SEAPI fail for US tenants with 401 Unauthorized. Engineers are looking into the root cause, more information will be provided when available.
- monitoring Nov 18, 2025, 04:00 PM UTC
The root cause has been identified as an issue with JWK hosting by our authentication provider. The issue has been mitigated and all services are now operational. We continue to monitor the situation closely.
- resolved Nov 18, 2025, 08:08 PM UTC
This incident has been resolved.
Degraded performance for Standard Exports and Skill Assistant for US customers
Affected: Skill Assistant - USIntegrations - US
Timeline · 2 updates
- monitoring Oct 20, 2025, 04:39 PM UTC
Standard exports and Skill Assistant suggestions can suffer from degraded performance for US customers. More information about the AWS incident can be found at the following URL: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A
- resolved Oct 21, 2025, 06:18 AM UTC
This incident has been resolved.
Major outage across services for US customers
Timeline · 1 update
- resolved Oct 20, 2025, 10:10 AM UTC
A major outage impacted multiple services for US-based customers due to an incident with our cloud provider, AWS. The disruption originated from an issue in AWS DynamoDB, which became temporarily unavailable. As several of our systems rely on DynamoDB for core operations, this led to widespread service degradation and unavailability during the incident window. AWS has since resolved the underlying problem, and all services have been restored to normal operation. More information about the AWS incident can be found at the following URL: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A
EU environment is currently inaccessible
Affected: Skill Engine API - EUConsole - EUEvaluation Tool EUSkill Assistant - EUIntegrations - EU
Timeline · 5 updates
- investigating Oct 03, 2025, 08:20 AM UTC
We are currently experiencing an outage in our EU environment. Services in this region are inaccessible. Our engineering team is investigating the issue.
- identified Oct 03, 2025, 08:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 03, 2025, 08:27 AM UTC
The issue affecting our EU environment has been resolved. Root cause was identified and a fix has been implemented. All services are now fully accessible. No further impact expected, we will continue monitoring.
- monitoring Oct 03, 2025, 08:29 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 03, 2025, 08:36 AM UTC
This incident has been resolved.
Degraded authentication performance
Affected: Console - USEvaluation Tool - US
Timeline · 2 updates
- monitoring Aug 21, 2025, 07:15 PM UTC
Authentication failures may occur during login attempts due to issues on the side of our authentication provider in our US region https://status.auth0.com/incidents/pmsqxcfwfk00
- resolved Aug 21, 2025, 07:59 PM UTC
Failure rates have subsided.