TechWolf incident

EU environment is currently inaccessible

Critical Resolved View vendor source →

TechWolf experienced a critical incident on October 3, 2025 affecting Skill Engine API - EU and Console - EU and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 08:20 AM UTC
Resolved
Oct 03, 2025, 08:36 AM UTC
Duration
15m
Detected by Pingoru
Oct 03, 2025, 08:20 AM UTC

Affected components

Skill Engine API - EUConsole - EUEvaluation Tool EUSkill Assistant - EUIntegrations - EU

Update timeline

  1. investigating Oct 03, 2025, 08:20 AM UTC

    We are currently experiencing an outage in our EU environment. Services in this region are inaccessible. Our engineering team is investigating the issue.

  2. identified Oct 03, 2025, 08:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2025, 08:27 AM UTC

    The issue affecting our EU environment has been resolved. Root cause was identified and a fix has been implemented. All services are now fully accessible. No further impact expected, we will continue monitoring.

  4. monitoring Oct 03, 2025, 08:29 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 03, 2025, 08:36 AM UTC

    This incident has been resolved.