TechWolf incident

Major outage across services for US customers

Major Resolved View vendor source →

TechWolf experienced a major incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 10:10 AM UTC

    A major outage impacted multiple services for US-based customers due to an incident with our cloud provider, AWS. The disruption originated from an issue in AWS DynamoDB, which became temporarily unavailable. As several of our systems rely on DynamoDB for core operations, this led to widespread service degradation and unavailability during the incident window. AWS has since resolved the underlying problem, and all services have been restored to normal operation. More information about the AWS incident can be found at the following URL: https://health.aws.amazon.com/health/status?eventID=arn:aws:health:us-east-1::event/MULTIPLE_SERVICES/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE/AWS_MULTIPLE_SERVICES_OPERATIONAL_ISSUE_BA540_514A652BE1A