Technolutions incident

Issue affecting availability of certain databases

Major Resolved View vendor source →

Technolutions experienced a major incident on May 4, 2026 affecting Slate, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 05:16 AM UTC
Resolved
May 04, 2026, 06:53 AM UTC
Duration
1h 37m
Detected by Pingoru
May 04, 2026, 05:16 AM UTC

Affected components

Slate

Update timeline

  1. investigating May 04, 2026, 05:14 AM UTC

    We are investigating an issue that is affecting the availability of certain databases. We will provide updates as we have them.

  2. investigating May 04, 2026, 05:46 AM UTC

    The affected databases are online and available again. We are continuing to investigate the cause of this interruption.

  3. resolved May 04, 2026, 06:53 AM UTC

    The interruption in availability was caused by a loss of quorum in the failover cluster. We are continuing to investigate periodic network interruptions that have occurred following recent upgrades to the database infrastructure and operating systems. In the meantime, we have further hardened the cluster configuration to prevent unintended failovers and interruptions.