Technolutions incident

Connectivity to databases on LUNA cluster interrupted

Minor Resolved View vendor source →

Technolutions experienced a minor incident on November 11, 2025 affecting Slate, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 09:00 PM UTC
Resolved
Nov 11, 2025, 09:00 PM UTC
Duration
—
Detected by Pingoru
Nov 11, 2025, 09:00 PM UTC

Affected components

Slate

Update timeline

  1. resolved Nov 11, 2025, 09:39 PM UTC

    At approximately 3:08pm Eastern Time, connectivity to databases hosted on the LUNA cluster was interrupted as a result of a database server stack dump. While connectivity usually is restored within a matter of seconds, some databases on the LUNA cluster did not see an automatic restoration of connectivity. A manual failover was therefore initiated, and by 3:38pm Eastern Time, connectivity was restored to all databases on the LUNA cluster. Databases on other clusters were not affected.