Technolutions incident

Service interruption to databases on LUNA

Notice Resolved View vendor source →

Technolutions experienced a notice incident on March 8, 2021 affecting Slate, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2021, 08:25 PM UTC
Resolved
Mar 08, 2021, 08:25 PM UTC
Duration
Detected by Pingoru
Mar 08, 2021, 08:25 PM UTC

Affected components

Slate

Update timeline

  1. resolved Mar 08, 2021, 08:25 PM UTC

    At approximately 2:50pm Eastern Time, a stack dump occurred on the LUNA database server, which is a rare occurrence and the result of the database server encountering a set of unstable conditions. Databases on LUNA may have been inaccessible while the server recovered. As of approximately 3:00pm Eastern Time, all databases were accessible and operating under normal conditions again. We have been able to identify the source of this stack dump and will develop and apply further mitigations to reduce the potential for these conditions to reoccur. No other database servers or databases were affected during this event.