Technolutions incident

AWS performance issues in us-east-1 region

Notice Resolved View vendor source →

Technolutions experienced a notice incident on December 7, 2021 affecting Slate, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 06:14 PM UTC
Resolved
Dec 08, 2021, 02:05 AM UTC
Duration
7h 51m
Detected by Pingoru
Dec 07, 2021, 06:14 PM UTC

Affected components

Slate

Update timeline

  1. investigating Dec 07, 2021, 06:14 PM UTC

    AWS is experiencing performance issues with their us-east-1 infrastructure today that is causing increased latency to parts of Slate. While Slate remains online and operational at this time, their issue, which is affecting all of their customers in this region, is creating some intermittent increased latency and error rates in certain areas of Slate, such as in the Slate Reader while displaying documents. Further updates are available at status.aws.amazon.com. We will continue to monitor their status page for any updates.

  2. resolved Dec 08, 2021, 02:05 AM UTC

    AWS is reporting that the performance issues in their us-east-1 region have now been resolved. While we are still detecting a degree of network latency, it appears that all services are operating successfully at this time.