Technolutions incident

Connectivity to databases on LUNA cluster interrupted

Technolutions experienced a notice incident on April 12, 2022 affecting Slate, lasting 14m. The incident has been resolved; the full update timeline is below.

Started: Apr 12, 2022, 08:11 PM UTC
Resolved: Apr 12, 2022, 08:26 PM UTC
Duration: 14m
Detected by Pingoru: Apr 12, 2022, 08:11 PM UTC

Affected components

Slate

Update timeline

investigating Apr 12, 2022, 08:11 PM UTC

Our systems monitoring has detected that connectivity to databases on the LUNA cluster was just interrupted by a localized outage in the AWS network. We are preparing to failover to secondary infrastructure to restore connectivity for these databases.
resolved Apr 12, 2022, 08:26 PM UTC

A localized outage on the AWS network resulted in a temporary connectivity loss to databases on the LUNA cluster. All databases have fully recovered at this time, and any residual latency or timeouts will quickly disappear as key database tables are read back into the cache.