Technolutions experienced a notice incident on March 12, 2025 affecting Slate, lasting 6h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 12, 2025, 02:01 PM UTC
We're observing increased latency on the ARES cluster and will initiate a service failover. Connections to databases on the ARES cluster may be briefly affected as they're rerouted.
- monitoring Mar 12, 2025, 02:27 PM UTC
The failover completed successfully and services are operating within normal parameters at this time. We'll continue to monitor this cluster to ensure continued performance within normal operating parameters.
- resolved Mar 12, 2025, 08:04 PM UTC
No further instances of latency have been observed on the ARES cluster. As a precautionary measure, we'll reset any other infrastructure that has recently experienced similar conditions which may have contributed to the elevated latency observed here.