TecAlliance TecDoc incident
TecDoc Web Service Region Specific Requests send to EU-Central-1 has an alert
Resolved after 4 minutes, affecting EU-Central-1 and Region AWS EU-Central-1, on October 29, 2026.
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-10-29T12:30:00
Affected components
Update timeline
- investigating Oct 29, 2026, 12:35 PM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the EU-Central-1 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-10-29T12:30:00
- resolved Oct 29, 2026, 12:40 PM UTC
This incident has been resolved.
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