Catalogue Platform - "DBTaskRunner - Queue is full"

Update timeline

1. investigating Jul 22, 2024, 08:02 AM UTC

   The engineering team is investigating an issue with our TecDoc Catalogue. During this time, users may experience some issues when accessing. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience.

2. identified Jul 22, 2024, 09:02 AM UTC

   Our team made progress investigating the issue with the Catalogue Platform. We appreciate your patience and understanding during this time. - We found the issue. - We are applying a fix for the issue. We apologize for the inconvenience and will share any further updates once the fix is implemented. Thank you for your continued patience.

3. monitoring Jul 22, 2024, 10:34 AM UTC

   Our team has made significant progress in resolving the issue with the Catalogue Platform. We appreciate your patience and understanding throughout this process. - The issue has been identified and fixed. - Systems are now operational, and we are monitoring the situation to ensure stability. We apologize for the inconvenience and will provide further updates if needed.

4. resolved Jul 22, 2024, 02:41 PM UTC

   Our team has completely resolved the problem with the Catalogue Platform. We appreciate your patience and support during this time. - The root cause of the issue was identified and addressed. - All systems are functioning normally and are stable. We apologize for any disruption this may have caused.