TecAlliance TecDoc incident
TecDoc Web Service Region Specific Requests send to US-West-2 has an alert
Resolved after 23 minutes, affecting US-West-2 and Region AWS US-West-2, on October 10, 2024.
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-10-10T07:17:15
Affected components
Update timeline
- investigating Oct 10, 2024, 07:22 AM UTC
Socket timeout, unable to connect to server The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2024-10-10T07:17:15
- resolved Oct 10, 2024, 07:46 AM UTC
This incident has been resolved.
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