Teamwork incident

Delay in applying product subscription updates

Resolved after 3 hours 59 minutes, affecting Teamwork Projects - US region and Teamwork Desk - US Region and 1 more, on November 4, 2026.

monitoring Nov 04, 2026, 06:30 PM UTC

We've fixed the issue that delayed updates to product subscriptions. Subscription statuses are now up to date across all products in both the US and EU regions.

Started
Nov 04, 2026, 02:31 PM UTC
Resolved
Nov 04, 2026, 06:30 PM UTC
Duration
3h 59m
Detected by Pingoru
Nov 04, 2026, 02:31 PM UTC

Affected components

Teamwork Projects - US regionTeamwork Desk - US RegionTeamwork Chat - US RegionTeamwork Spaces - US RegionTeamwork CRM - US regionTeamwork.comTeamwork Projects - EU RegionTeamwork Desk - EU RegionTeamwork Chat - EU RegionTeamwork Spaces - EU Region

Update timeline

  1. investigating Nov 04, 2026, 02:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2026, 06:30 PM UTC

    We've fixed the issue that delayed updates to product subscriptions. Subscription statuses are now up to date across all products in both the US and EU regions.

  3. resolved Nov 04, 2026, 06:30 PM UTC

    This incident has been resolved.

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