Resolved after 3 hours 59 minutes, affecting Teamwork Projects - US region and Teamwork Desk - US Region and 1 more, on November 4, 2026.
We've fixed the issue that delayed updates to product subscriptions. Subscription statuses are now up to date across all products in both the US and EU regions.
Affected components
Teamwork Projects - US regionTeamwork Desk - US RegionTeamwork Chat - US RegionTeamwork Spaces - US RegionTeamwork CRM - US regionTeamwork.comTeamwork Projects - EU RegionTeamwork Desk - EU RegionTeamwork Chat - EU RegionTeamwork Spaces - EU Region
Update timeline
- investigating Nov 04, 2026, 02:31 PM UTC
We are currently investigating this issue.
- monitoring Nov 04, 2026, 06:30 PM UTC
We've fixed the issue that delayed updates to product subscriptions. Subscription statuses are now up to date across all products in both the US and EU regions.
- resolved Nov 04, 2026, 06:30 PM UTC
This incident has been resolved.
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