TeamSnap Outage History

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TeamSnap had 6 outages in the last 2 years totaling 15h 19m of downtime — averaging 0.2 incidents per month.

There were 6 TeamSnap outages since June 12, 2025 totaling 15h 19m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.teamsnap.com

Critical December 5, 2025

SERVICE ALERT: Login Issues Due to Cloudflare Outage

Detected by Pingoru
Dec 05, 2025, 09:15 AM UTC
Resolved
Dec 05, 2025, 10:31 AM UTC
Duration
1h 15m
Affected: Team/League Website
Timeline · 4 updates
  1. investigating Dec 05, 2025, 09:15 AM UTC

    We are aware that customers are reporting issues getting to our login page this morning. This is due to a widespread outage currently affecting our network infrastructure provider, Cloudflare. We are actively monitoring the situation and service will resume automatically once the Cloudflare incident is resolved. We apologize for the inconvenience. Check Cloudflare Status: https://www.cloudflarestatus.com/

  2. monitoring Dec 05, 2025, 09:50 AM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  3. monitoring Dec 05, 2025, 09:51 AM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  4. resolved Dec 05, 2025, 10:31 AM UTC

    Cloudflare services are currently operating normally. They are no longer observing elevated errors or latency across the network and the incident has been resolved.

Read the full incident report →

Major November 18, 2025

⚠️ SERVICE ALERT: Login Issues Due to Cloudflare Outage ⚠️

Detected by Pingoru
Nov 18, 2025, 02:25 PM UTC
Resolved
Nov 18, 2025, 06:35 PM UTC
Duration
4h 9m
Affected: Team/League Website
Timeline · 5 updates
  1. identified Nov 18, 2025, 02:25 PM UTC

    We are aware that customers are reporting issues getting to our login page this morning. This is due to a widespread outage currently affecting our network infrastructure provider, Cloudflare. We are actively monitoring the situation and service will resume automatically once the Cloudflare incident is resolved. We apologize for the inconvenience. Check Cloudflare Status: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:44 PM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  3. monitoring Nov 18, 2025, 02:46 PM UTC

    A fix has been implemented and Cloudflare believes the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. Check Cloudflare Status: https://www.cloudflarestatus.com/

  4. monitoring Nov 18, 2025, 03:41 PM UTC

    The Cloudflare team is continuing to focus on restoring service post-fix. They are mitigating several issues that remain post-deployment. Cloudflare status page: https://www.cloudflarestatus.com/

  5. resolved Nov 18, 2025, 06:35 PM UTC

    Cloudflare services are currently operating normally. They are no longer observing elevated errors or latency across the network and the incident has been resolved.

Read the full incident report →

Major October 20, 2025

AWS Outage Impacting Performance

Detected by Pingoru
Oct 20, 2025, 06:15 PM UTC
Resolved
Oct 20, 2025, 09:34 PM UTC
Duration
3h 19m
Affected: Team/League WebsiteEmail/SMS DeliveryTeamSnap Customer Experience (Help Center and Support)
Timeline · 4 updates
  1. investigating Oct 20, 2025, 06:15 PM UTC

    We are currently experiencing platform loading and performance issues due to an ongoing AWS (Amazon Web Services) outage affecting multiple systems. Our team is actively monitoring the situation with our service provider and working to mitigate any customer impact. We will continue to share updates here as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified Oct 20, 2025, 06:18 PM UTC

    We are currently experiencing platform loading and performance issues due to an ongoing AWS (Amazon Web Services) outage affecting multiple systems. Our team is actively monitoring the situation with our service provider and working to mitigate any customer impact. We will continue to share updates here as soon as more information becomes available. Thank you for your patience and understanding.

  3. monitoring Oct 20, 2025, 07:35 PM UTC

    AWS has shared that they are observing continued recovery across all services, including improved performance and successful instance launches. Some customers may still experience intermittent errors or slow loading as residual network connectivity issues are addressed. While we’ve seen some improvement, our platform is still experiencing intermittent loading and performance issues as a result of this AWS outage. We are actively monitoring the situation with our service provider and will continue to share updates here as more information becomes available. Thank you for your continued patience as this outage is resolved.

  4. resolved Oct 20, 2025, 09:34 PM UTC

    AWS has reported that services have returned to normal operations and are continuing to make progress toward pre-event performance levels across all Availability Zones. They are currently working through a backlog of queued events, which is expected to be fully processed shortly. Our platform performance has stabilized and we'll continue to monitor closely to ensure full recovery. Thank you for your patience throughout this outage.

Read the full incident report →

Major October 15, 2025

Partial outage

Detected by Pingoru
Oct 15, 2025, 08:00 PM UTC
Resolved
Oct 15, 2025, 08:20 PM UTC
Duration
20m
Affected: TeamSnap iOSTeamSnap AndroidAPI/Mobile AppsTournamentsEmail/SMS DeliveryPush NotificationsCalendar Subscription Service
Timeline · 3 updates
  1. identified Oct 15, 2025, 08:13 PM UTC

    We have identified an issue causing issues accessing many services. We are implementing a fix now and will have an update within 30 minutes.

  2. monitoring Oct 15, 2025, 08:14 PM UTC

    A fix has been implemented and we are monitoring it.

  3. resolved Oct 15, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 18, 2025

Intermittent service disruption

Detected by Pingoru
Jul 18, 2025, 03:37 PM UTC
Resolved
Jul 18, 2025, 06:41 PM UTC
Duration
3h 4m
Affected: API/Mobile Apps
Timeline · 3 updates
  1. investigating Jul 18, 2025, 03:37 PM UTC

    We are currently investigating a service disruption with one of our service providers. This has caused higher than usual load times and error rates. We appreciate your patience as we pursue resolution.

  2. monitoring Jul 18, 2025, 05:05 PM UTC

    A fix has been implemented by our service provider and we're monitoring our return to full health.

  3. resolved Jul 18, 2025, 06:41 PM UTC

    This incident is resolved.

Read the full incident report →

Notice June 12, 2025

Ongoing Service Disruption

Detected by Pingoru
Jun 12, 2025, 06:37 PM UTC
Resolved
Jun 12, 2025, 09:48 PM UTC
Duration
3h 10m
Affected: TeamSnap iOSTeamSnap AndroidTeam/League WebsiteAPI/Mobile AppsTournamentsEmail/SMS DeliveryPush NotificationsCalendar Subscription ServiceOffice Coffee MachineTeamSnap PaymentsTeamSnap Customer Experience (Help Center and Support)
Timeline · 5 updates
  1. monitoring Jun 12, 2025, 06:37 PM UTC

    Ongoing Service Disruption. We are monitoring service disruptions from our cloud providers at this moment. There may be degradation of TeamSnap services at this time.

  2. monitoring Jun 12, 2025, 06:48 PM UTC

    Ongoing Service Disruption from our Cloud Providers. Update: Chat is currently not functioning, we are continuing to monitor and will update once service is restored.

  3. monitoring Jun 12, 2025, 07:39 PM UTC

    Ongoing Service Disruption. We are monitoring service disruptions from our cloud providers at this moment. Update: The chat outage has been resolved, though we are continuing to monitor.

  4. monitoring Jun 12, 2025, 07:54 PM UTC

    We’re seeing systems stabilize on our end following a disruption from our cloud provider. At this time, core functionality appears to be restored for most customers, and we’ll continue to monitor closely. We’ll continue to monitor closely and provide updates if anything changes on our side. Thank you for your patience and understanding.

  5. resolved Jun 12, 2025, 09:48 PM UTC

    Our systems have remained stable, and core functionality for customers has not changed. Our cloud provider has indicated that most of their products have fully recovered. We are considering this service disruption as resolved for the time being. Thank you for your patience and understanding.

Read the full incident report →