TeamSnap experienced a major incident on July 18, 2025 affecting API/Mobile Apps, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
API/Mobile Apps
Update timeline
- investigating Jul 18, 2025, 03:37 PM UTC
We are currently investigating a service disruption with one of our service providers. This has caused higher than usual load times and error rates. We appreciate your patience as we pursue resolution.
- monitoring Jul 18, 2025, 05:05 PM UTC
A fix has been implemented by our service provider and we're monitoring our return to full health.
- resolved Jul 18, 2025, 06:41 PM UTC
This incident is resolved.