TeamSnap experienced a notice incident on June 12, 2025 affecting TeamSnap iOS and TeamSnap Android and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 12, 2025, 06:37 PM UTC
Ongoing Service Disruption. We are monitoring service disruptions from our cloud providers at this moment. There may be degradation of TeamSnap services at this time.
- monitoring Jun 12, 2025, 06:48 PM UTC
Ongoing Service Disruption from our Cloud Providers. Update: Chat is currently not functioning, we are continuing to monitor and will update once service is restored.
- monitoring Jun 12, 2025, 07:39 PM UTC
Ongoing Service Disruption. We are monitoring service disruptions from our cloud providers at this moment. Update: The chat outage has been resolved, though we are continuing to monitor.
- monitoring Jun 12, 2025, 07:54 PM UTC
We’re seeing systems stabilize on our end following a disruption from our cloud provider. At this time, core functionality appears to be restored for most customers, and we’ll continue to monitor closely. We’ll continue to monitor closely and provide updates if anything changes on our side. Thank you for your patience and understanding.
- resolved Jun 12, 2025, 09:48 PM UTC
Our systems have remained stable, and core functionality for customers has not changed. Our cloud provider has indicated that most of their products have fully recovered. We are considering this service disruption as resolved for the time being. Thank you for your patience and understanding.