TeamSnap incident

SERVICE ALERT: Email deliverability Issue

Resolved after 2 hours 22 minutes, affecting Email/SMS Delivery, on October 4, 2026.

resolved Oct 04, 2026, 08:17 PM UTC

The email delivery issue has been resolved, and emails are now being delivered as expected.

Started
Oct 04, 2026, 05:55 PM UTC
Resolved
Oct 04, 2026, 08:17 PM UTC
Duration
2h 22m
Detected by Pingoru
Oct 04, 2026, 05:55 PM UTC

Affected components

Email/SMS Delivery

Update timeline

  1. identified Oct 04, 2026, 05:55 PM UTC

    We're actively investigating and working on remediation of a delay in emails coming from the TeamSnap platform

  2. identified Oct 04, 2026, 05:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 04, 2026, 06:32 PM UTC

    The email delivery issue has been resolved, and we’re continuing to monitor to ensure emails are being delivered as expected.

  4. resolved Oct 04, 2026, 08:17 PM UTC

    The email delivery issue has been resolved, and emails are now being delivered as expected.

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