TeamSnap experienced a major incident on October 4, 2026 affecting Email/SMS Delivery, lasting 2h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Email/SMS Delivery
Update timeline
- identified Oct 04, 2026, 05:55 PM UTC
We're actively investigating and working on remediation of a delay in emails coming from the TeamSnap platform
- identified Oct 04, 2026, 05:59 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 04, 2026, 06:32 PM UTC
The email delivery issue has been resolved, and we’re continuing to monitor to ensure emails are being delivered as expected.
- resolved Oct 04, 2026, 08:17 PM UTC
The email delivery issue has been resolved, and emails are now being delivered as expected.