Teamleader incident

Teamleader Focus service disruption - invoice cloud

Resolved after 34 minutes, affecting Teamleader Focus Web App and Invoicecloud, on December 17, 2021.

resolved Dec 17, 2021, 01:26 PM UTC

Our development team implemented a fix and has resolved the issue. All invoices should now be available again on the Invoicecloud. We will keep a close eye if further issues may occur. We thank you for your patience. If you are still experiencing issues you can contact our support team via the following link: https://support.teamleader.eu/en/support/tickets/new

Started
Dec 17, 2021, 12:52 PM UTC
Resolved
Dec 17, 2021, 01:26 PM UTC
Duration
34m
Detected by Pingoru
Dec 17, 2021, 12:52 PM UTC

Affected components

Teamleader Focus Web AppInvoicecloud

Update timeline

  1. identified Dec 17, 2021, 12:52 PM UTC

    We have identified a service disruption in Teamleader Focus. Invoices are not available anymore on the invoice cloud. Our development team is working to identify the root cause and implement a solution. We will provide an update as soon as the issue evolves.

  2. resolved Dec 17, 2021, 01:26 PM UTC

    Our development team implemented a fix and has resolved the issue. All invoices should now be available again on the Invoicecloud. We will keep a close eye if further issues may occur. We thank you for your patience. If you are still experiencing issues you can contact our support team via the following link: https://support.teamleader.eu/en/support/tickets/new

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