Resolved after 20 hours 57 minutes, affecting Library Area and Teach Area and 1 more, on September 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Library AreaTeach AreaAssess AreaTadpolesReadyRosieDevelop AreaQuorumTechnical SupportThe HubSupport Portal
Update timeline
- investigating Sep 01, 2026, 06:08 PM UTC
Some customers are experiencing issues with SmartTeach. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
- monitoring Sep 01, 2026, 06:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2026, 03:06 PM UTC
This incident has been resolved.
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