Resolved after 1 hour 56 minutes, affecting Library Area and Teach Area and 1 more, on November 21, 2024.
SmartTeach is now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Affected components
Update timeline
- identified Nov 21, 2024, 07:14 PM UTC
Some users are experiencing degraded performance in SmartTeach due to issues with our services provider. We are working with them to resolve the issue. We apologize for any inconvenience.
- monitoring Nov 21, 2024, 07:59 PM UTC
SmartTeach is now operating as expected. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
- resolved Nov 21, 2024, 09:10 PM UTC
This incident has been fully resolved.
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