Resolved after 1 hour 16 minutes, affecting Teach Area and Assess Area and 1 more, on January 29, 2025.
Upstream vendor has implemented a fix and we our Assess and Teach are now back online. We will continue to monitor.
Affected components
Teach AreaAssess AreaManage Area
Update timeline
- investigating Jan 29, 2025, 11:17 PM UTC
Users are experiencing degraded performance on the Assess and Teach modules of Smart Teach due to a recurrence of the upstream vendor issue. They are aware and working on a resolution.
- monitoring Jan 30, 2025, 12:10 AM UTC
Upstream vendor has implemented a fix and we our Assess and Teach are now back online. We will continue to monitor.
- resolved Jan 30, 2025, 12:33 AM UTC
This incident has been resolved.
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