Resolved after 1 day, affecting Assess Area, on April 21, 2025.
The degraded performance issue in Assess has been resolved and the “At a Glance”, “Checkpoints”, and documentation creation are restored. All documentation is now visible again - no action needed.
Affected components
Update timeline
- investigating Apr 21, 2025, 02:14 PM UTC
Some users are currently experiencing degraded performance and receiving errors from the Assess area of the Smart Teach platform. We are investigating the root cause of the issue and will provide more information as soon as possible.
- identified Apr 21, 2025, 03:03 PM UTC
We have identified the issue causing the degraded performance and our team is working on a solution to resolve as soon as possible. We will continue to post updates as soon as a fix is applied.
- resolved Apr 22, 2025, 02:35 PM UTC
The degraded performance issue in Assess has been resolved and the “At a Glance”, “Checkpoints”, and documentation creation are restored. All documentation is now visible again - no action needed.
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