Resolved after 2 hours 59 minutes, affecting Library Area and Teach Area and 1 more, on June 20, 2025.
This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Affected components
Update timeline
- investigating Jun 20, 2025, 07:12 PM UTC
Some users are experiencing issues with login to the Smart Teach platform. We are currently investigating the root cause of the issue and will provide more information as soon as possible.
- identified Jun 20, 2025, 08:10 PM UTC
Users are experiencing intermittent high response times across the platform resulting in delays for logins and most areas of Smart Teach. Admins are also experiencing delays with updates in the administration tool. We have identified the issue and are working on a resolution.
- identified Jun 20, 2025, 09:21 PM UTC
We are seeing recovery in platform response times. Our team is continuing work to address data update delays.
- resolved Jun 20, 2025, 10:11 PM UTC
This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
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