Resolved after 3 hours 15 minutes, affecting Assess Area, on August 12, 2025.
The degraded performance issue in Assess has been resolved. Documentation search results for affected customers will reflect all updates from today in the next few hours - no action needed.
Affected components
Update timeline
- identified Aug 12, 2025, 11:17 PM UTC
Some users are currently experiencing issues with the “At a Glance”, “Checkpoints”, and "Documentation" sections of the Assess component of the Smart Teach platform. We have identified the root cause of the issue and are working on a resolution. We will provide updates as soon as possible.
- resolved Aug 13, 2025, 02:32 AM UTC
The degraded performance issue in Assess has been resolved. Documentation search results for affected customers will reflect all updates from today in the next few hours - no action needed.
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