Resolved after 9 hours 7 minutes, affecting Library Area and Teach Area and 1 more, on September 17, 2025.
Clever has resolved their issue and we are seeing no further issues with Clever SSO logins.
Affected components
Update timeline
- investigating Sep 17, 2025, 02:42 PM UTC
A subset of users who leverage SSO login are currently experiencing issues logging in. We are investigating the root cause of the issue and will provide more information as soon as possible.
- identified Sep 17, 2025, 08:20 PM UTC
We have identified the issue and it is affecting only users that rely on Clever SSO for login. Clever has acknowledged the issue but has provided no timeline for resolution. We will share updates as we receive them from Clever.
- resolved Sep 17, 2025, 11:50 PM UTC
Clever has resolved their issue and we are seeing no further issues with Clever SSO logins.
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