TBS Education experienced a major incident on June 25, 2025 affecting Helpdesk Platform, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Helpdesk Platform
Update timeline
- investigating Jun 25, 2025, 10:40 PM UTC
Helpdesk Platform went down.
- resolved Jun 25, 2025, 11:07 PM UTC
Helpdesk Platform recovered.
- resolved Jun 25, 2025, 11:07 PM UTC
Helpdesk Platform recovered.