TBS Education incident

Helpdesk Platform is down

Major Resolved View vendor source →

TBS Education experienced a major incident on November 26, 2025 affecting Helpdesk Platform, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 11:42 PM UTC
Resolved
Nov 27, 2025, 12:08 AM UTC
Duration
26m
Detected by Pingoru
Nov 26, 2025, 11:42 PM UTC

Affected components

Helpdesk Platform

Update timeline

  1. investigating Nov 26, 2025, 11:42 PM UTC

    Helpdesk Platform went down.

  2. resolved Nov 27, 2025, 12:08 AM UTC

    Helpdesk Platform recovered.

  3. resolved Nov 27, 2025, 12:08 AM UTC

    Helpdesk Platform recovered.