Resolved after 29 minutes, affecting PromptPay QR, on November 4, 2026.
This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
Affected components
PromptPay QR
Update timeline
- investigating Nov 04, 2026, 04:01 PM UTC
This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.
- resolved Nov 04, 2026, 04:30 PM UTC
PromptPay QR has recovered and is operating normally.
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