Tazapay incident

[Auto] Degraded performance: PromptPay QR

Resolved after 14 minutes, affecting PromptPay QR, on November 3, 2026.

investigating Nov 03, 2026, 11:01 AM UTC

This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.

Started
Nov 03, 2026, 11:01 AM UTC
Resolved
Nov 03, 2026, 11:15 AM UTC
Duration
14m
Detected by Pingoru
Nov 03, 2026, 11:01 AM UTC

Affected components

PromptPay QR

Update timeline

  1. investigating Nov 03, 2026, 11:01 AM UTC

    This issue has been confirmed as a service degradation at the provider/partner level. We are actively coordinating with the provider and working promptly towards a resolution. Affected service: PromptPay QR.

  2. resolved Nov 03, 2026, 11:15 AM UTC

    PromptPay QR has recovered and is operating normally.

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