TaxJar experienced a notice incident on February 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 01, 2026, 04:11 AM UTC
Starting at around 6pm EST today TaxJar customers making calls to /v2/customers or other endpoints with a customer_id included received 5xx errors. This was caused by a networking issue that was resolved around 10:50pm EST. We apologize for the degradation in service.