Resolved after 10 hours 36 minutes, affecting Tax API, on May 8, 2026.
Our mitigations have prevented further intermittent errors, and we are continuing to monitor closely.
Affected components
Update timeline
- investigating May 08, 2026, 05:44 PM UTC
We are investigating an increase in intermittent API errors that has resumed, related to the ongoing AWS availability zone issue.
- identified May 08, 2026, 07:24 PM UTC
We have identified the issue as intermittent networking problems within AWS and are continuing to work on mitigations.
- monitoring May 08, 2026, 08:24 PM UTC
We have deployed mitigations and are continuing to monitor to ensure they fully resolve the intermittent errors.
- monitoring May 08, 2026, 09:21 PM UTC
Our mitigations have prevented further intermittent errors, and we are continuing to monitor closely.
- resolved May 09, 2026, 04:20 AM UTC
This incident has been resolved.
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