TaxBit incident

Intermittent API errors

Minor Resolved View vendor source →

TaxBit experienced a minor incident on May 8, 2026 affecting Tax API, lasting 10h 36m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 05:44 PM UTC
Resolved
May 09, 2026, 04:20 AM UTC
Duration
10h 36m
Detected by Pingoru
May 08, 2026, 05:44 PM UTC

Affected components

Tax API

Update timeline

  1. investigating May 08, 2026, 05:44 PM UTC

    We are investigating an increase in intermittent API errors that has resumed, related to the ongoing AWS availability zone issue.

  2. identified May 08, 2026, 07:24 PM UTC

    We have identified the issue as intermittent networking problems within AWS and are continuing to work on mitigations.

  3. monitoring May 08, 2026, 08:24 PM UTC

    We have deployed mitigations and are continuing to monitor to ensure they fully resolve the intermittent errors.

  4. monitoring May 08, 2026, 09:21 PM UTC

    Our mitigations have prevented further intermittent errors, and we are continuing to monitor closely.

  5. resolved May 09, 2026, 04:20 AM UTC

    This incident has been resolved.