Resolved after 6 hours 17 minutes, affecting Web Portal, on September 17, 2019.
A fix has been implemented and we are monitoring the results.
Affected components
Web Portal
Update timeline
- identified Sep 17, 2019, 02:59 PM UTC
Since yesterday many of our users in the North American Platform have been experiencing sporadic slowness. Our engineers have identified the problem and are working to implement a solution as soon as possible.
- identified Sep 17, 2019, 06:25 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 17, 2019, 06:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2019, 09:17 PM UTC
This incident has been resolved.
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