Resolved after 39 minutes, affecting Web Portal and XMLRPC and 1 more, on October 7, 2019.
We restored functionality to the EU1PRD Portal around 9:45 am PST. We apologize for the inconvenience, we will continue to monitor the portal to ensure functionality is fully restored.
Affected components
Update timeline
- investigating Oct 07, 2019, 04:29 PM UTC
WHAT IS HAPPENING: Users are not able to access EU1PRD. WHAT IS AFFECTED: EU1PRD platform is affected. WHAT IS THE STATUS: Our operations team is actively investigating the cause of the issue and working to restore full functionality. We will be posting frequent updates here.
- investigating Oct 07, 2019, 04:31 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 07, 2019, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2019, 05:09 PM UTC
We restored functionality to the EU1PRD Portal around 9:45 am PST. We apologize for the inconvenience, we will continue to monitor the portal to ensure functionality is fully restored.
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