Resolved after 19 minutes, affecting Web Portal and XMLRPC and 1 more, on April 8, 2020.
We restored functionality to the EU1PRD Portal around 9:15 am PST. We apologize for the inconvenience, we will continue to monitor the portal to ensure functionality is fully restored.
Affected components
Update timeline
- investigating Apr 08, 2020, 04:04 PM UTC
WHAT IS HAPPENING: Users are not able to access EU1PRD. WHAT IS AFFECTED: EU1PRD platform is affected. WHAT IS THE STATUS: Our operations team is actively investigating the cause of the issue and working to restore full functionality. We will be posting frequent updates here.
- investigating Apr 08, 2020, 04:08 PM UTC
We are continuing to investigate this issue.
- resolved Apr 08, 2020, 04:24 PM UTC
We restored functionality to the EU1PRD Portal around 9:15 am PST. We apologize for the inconvenience, we will continue to monitor the portal to ensure functionality is fully restored.
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